LANGUAGE/EN/D18 – Microsoft Store Does Not Open

Title of the post: LANGUAGE/EN/D17 – File Explorer Freezes
Title: File Explorer Freezes
Description:
File Explorer does not respond or closes unexpectedly.
Content:
Corrupted cache or error in shell extensions.
Solution:
Open Task Manager.
Restart Windows Explorer.
Run: sfc /scannow.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D16 – USB Devices Not Working
Title: USB Devices Not Working
Description:
USB stick or device is not recognized.
Content:
USB port or driver is not responding.
Solution:
Disconnect the device.
Restart Windows.
Update the USB controller in Device Manager.
Test another USB port.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D15 – Screen Stays Black
Title: Screen Stays Black
Description:
After startup, the screen remains black.
Content:
Display driver error or incorrect display source.
Solution:
Press Win+Ctrl+Shift+B to reset the display driver.
Check HDMI/DisplayPort cable.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D14 – Bluetooth Not Working
Title: Bluetooth Not Working
Description:
Bluetooth devices do not connect.
Content:
Bluetooth service is stopped or the driver is corrupted.
Solution:
Open services.msc.
Start Bluetooth Support Service.
Update the Bluetooth driver in Device Manager.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D13 – Internet Keeps Dropping
Title: Internet Keeps Dropping
Description:
WiFi or Ethernet disconnects regularly.
Content:
Driver issues or power‑saving mode on the network adapter.
Solution:
Open Device Manager.
Click the network adapter > Properties.
Disable power saving.
Update the driver.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D12 – Printer Not Responding
Title: Printer Not Responding
Description:
Printer does not print or does not appear in Windows.
Content:
Driver error or stuck spooler service.
Solution:
Open services.msc.
Restart the Print Spooler.
Reinstall the printer via Settings > Bluetooth & devices.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D11 – Sound Not Working
Title: Sound Not Working
Description:
No sound or devices are not recognized.
Content:
Faulty audio driver or wrong output device selected.
Solution:
Click the speaker icon.
Select the correct output device.
Open Device Manager and update the audio driver.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D20 – Windows Starts Slowly
Title: Windows Starts Slowly
Description:
Windows takes a long time to start.
Content:
Too many startup programs or corrupted system files.
Solution:
Open Task Manager > Startup.
Disable unnecessary programs.
Run: sfc /scannow.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D10 – Taskbar Icons Missing
Title: Taskbar Icons Missing
Description:
Taskbar icons are missing or do not appear.
Content:
Explorer cache or incorrect taskbar settings.
Solution:
Open Settings > Personalization > Taskbar.
Toggle icons off and on.
Restart Windows Explorer via Task Manager.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D09 – Start Menu Not Responding
Title: Start Menu Not Responding
Description:
The Start menu does not open or responds slowly.
Content:
Corrupted Start menu cache or an Explorer error.
Solution:
Press Ctrl+Shift+Esc.
Restart Windows Explorer.
Run: sfc /scannow in PowerShell.
Restart Windows.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D08 – Windows Update Not Working
Title: Windows Update Not Working
Description:
Updates fail to install or get stuck.
Content:
Corrupted update files or a stalled Windows Update service.
Solution:
Open Settings > Windows Update.
Click Troubleshooters > Windows Update.
Restart Windows.
Run services.msc and restart the Windows Update service.
Notes:
Text and formatting in collaboration with Microsoft Copilot.

Title of the post: LANGUAGE/EN/D07 – Advanced Management Tools
Title: Advanced Management Tools
Description:
RSAT, PowerShell ISE or management consoles are missing.
Content:
These tools are not installed by default.
Solution:
Open Settings > Apps > Optional features.
Click Add a feature.
Search for RSAT or PowerShell ISE.
Install the desired tool.
Notes:
Some RSAT components may require additional Windows features.

Title of the post: LANGUAGE/EN/D06 – Network Extensions
Title: Network Extensions
Description:
Older network protocols or devices no longer work.
Content:
SMB1, TFTP client or SNMP are disabled by default.
Solution:
Open Windows Features.
Check the required network component.
Restart Windows.
Use SMB1 only when strictly necessary.
Notes:
Legacy protocols may reduce security; enable only when needed.

Title of the post: LANGUAGE/EN/D05 – Extra Codecs and Media Support
Title: Extra Codecs and Media Support
Description:
Videos or audio formats do not play in Windows 11.
Content:
HEVC, MPEG‑2 or other codecs are missing.
Solution:
Open Microsoft Store.
Search for HEVC Video Extensions or MPEG‑2.
Install the required codec.
Restart the media player.
Notes:
Some codecs require a paid extension in the Microsoft Store.

Title of the post: LANGUAGE/EN/D04 – Windows Subsystem for Linux (WSL)
Title: Windows Subsystem for Linux (WSL)
Description:
Linux distributions do not start, or WSL shows error codes.
Content:
WSL is not fully installed, or required components are missing.
Solution:
Open PowerShell as administrator.
Run: wsl --install
Restart Windows.
Install a Linux distribution through the Microsoft Store.
Notes:
WSL requires virtualization support and proper component installation.

Title of the post: LANGUAGE/EN/D03 – Windows Sandbox
Title: Windows Sandbox
Description:
Windows Sandbox does not start or shows an error message.
Content:
Windows Sandbox is not enabled, or hardware virtualization is missing.
Solution:
Open Windows Features.
Check the box for Windows Sandbox.
Restart Windows.
Verify that Hyper‑V is enabled.
Notes:
Windows Sandbox requires hardware virtualization support.

Title of the post: LANGUAGE/EN/D02 – Hyper‑V Virtualization
Title: Hyper‑V Virtualization
Description:
Hyper‑V does not appear in Windows 11, or virtual machines fail to start.
Content:
Hyper‑V is not enabled, or hardware virtualization is disabled in the BIOS.
Solution:
Open Windows Features.
Check the box for Hyper‑V.
Restart Windows.
Verify in the BIOS that Virtualization Technology (VT‑x/AMD‑V) is enabled.
Notes:
Hyper‑V requires hardware virtualization support.

Title of the post: LANGUAGE/EN/D01 – Optional Windows Features
Title: Optional Windows Features
Description:
Certain functions are missing in Windows 11, such as .NET Framework or Media Features.
Content:
These features are disabled by default.
Solution:
Open Settings > Apps > Optional features.
Click Add a feature.
Find the required feature and install it.
Restart Windows if requested.
Notes:
Only enable features you actually need.

D100 Windows kan geen herstelomgeving starten na update

Probleem:
Herstelopties ontbreken.

Oorzaak:
WinRE is uitgeschakeld.

Oplossing:
Open PowerShell als administrator.
Voer uit: reagentc /enable
Herstart Windows.

Tekst en opmaak in samenwerking met Microsoft Copilot.