Less Belgium
"Internationally Brussels, thanks to the EU and NATO, has stronger identity than Belgium. There are also several flavors of Belgium to sell: Flanders, Brussels and Wallonia," says Professor Jean-Pierre Baeyens.
However, for Baeyens, who holds the marketing chair at Brussels' Solvay Business School, Belgium is not managed as a brand. "There is some advertising for the regions. But we ought to think more in terms of positioning, targeting, goals, and differentiation."
"Politically, though, there is a clear trend towards more federalization with less central and federal competence. This means less Belgium," says Baeyens.
Over the past decade, federal government departments have lost money from specific budgets previously used to pay for advertising, brochures and other marketing tools. "We need Belgium to create a clear and properly financed branding strategy. This needs to be consistently promoted by all parties," says Claes.
Simon Anholt, author of Brand America: The mother of all brands, is clearly not impressed by branding efforts in the Low Countries. "Belgium branding is a global scandal. As a result of divisive politics, Belgium's brand equity is being squandered."
Together with brand consultancy Brand Finance, Anholt calculated the 32 most valuable nation brands using a royalty relief approach that examines how much a nation would have to pay a third party to license its own brand. According to February 2006 figures, the brand Belgium would be worth some US$ 456 billion or $43,864 per citizen.
Belgium's brand value thus compares unfavorably with other medium-sized Western European countries such as the Netherlands ($792 billion or $48,762 per head), Switzerland ($558 billion or $75,621 per head). Belgium also trails far behind the USA ($17,893 billion or $60,963 per head) as well as European partners Germany ($4,582 billion or $55,449), UK ($3,475 billion or $58,492 per head) and France ($2,922 billion or $48,714 per head).
The brand Belgium has a definite value. Flanders or Wallonia don't exist in branding terms. Poor tourist board officials are being condemned to avoiding the word 'Belgium' and to using an unknown name," says Anholt. "Belgian politicians are squandering their brand value."
"Take foreign investment. Belgium is clearly a second-tier brand. The country has to make a good case to be on investor's shortlists. Doing so for Flanders, Wallonia or Brussels is even more difficult," he continues.
"As a brand, Belgium does not appear to be doing much. This is exemplified by the inconsistent and half-hearted use of itsnot very novelInternet logo .be, confirms Thomas Cromwell, president of East West Communications.
"The whole point about branding is to maximize your assets. Companies and organizations do that. Belgium, as a relatively small country, could do so much more," says Cromwell. "Branding is by far the most intelligent use of money. By undergoing a branding process, all your advertising campaigns and communication benefit."
Cromwell notes countries may present different and even conflicting images to potential customers, whether investors, tourists, companies or others. Belgium as a divided state is even more in need of a unified approach.
"A Belgian branding initiative could build on regional initiatives. The country really needs to raise its international profile to improve FDI, promote exports and tourism. These are common objectives. Branding is the first step. Afterwards, you communicate," he says.
Cromwell is hesitant about putting a price tag on purchasing a branding strategy. "A million dollars would allow you to establish a brand and a very good communication strategy. On top of that, you have to buy advertising."
Peter van Ham, senior research fellow at the Netherlands Institute of International Relations, believes having no reputation, or a bad one, is a serious handicap for competitive states in the international arena.
"The unbranded state has a difficult time attracting economic and political attention. Image and reputation are thus becoming essential parts of the state's strategic equity. Like branded products, branded states depend on trust and customer satisfaction," notes van Ham.
"Obviously, Belgium could do a lot to improve its brand. It has many assets such as NATO and the EU. The country is trilingual, multicultural. Belgium is a fun place," he concludes. |